This is the PDF from Jake (prior presentation). Some say the link in Webex Didn't work
Don Wright
Don Wright
Member Leader Collaborator Level 1 Connector Level 2
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This is the file referenced by Jake Frimenko in his 05OCT20 Talk at the ASQ Ann Arbor Section Meeting
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Oct '20
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Psychology of Continuous Improvement Jake Frimenko

Psychology of Continuous Improvement Jake Frimenko

uploaded by Don Wright