A message from Voice of Customer Chair:
____________________________________________________________________________________________

Dear Ann Arbor ASQ Members,

In the interests of continual improvement, the Ann Arbor section is performing a Voice of the Customer (VoC) survey that we would like all members to participate in. The survey should take 5-10 minutes to complete, and will provide valuable information for the section leadership to use in planning section activities. The survey can be found at: <<link removed - its in the email>>

<<link removed - its in the email>> For all questions, use the following scale: 5 = highly satisfied 4 = somewhat satisfied 3 = neutral 2 = somewhat dissatisfied 1 = highly dissatisfied When prompted, provide additional explanation (optional) forms.office.com

Please respond to the survey by February 28.

Jeff Poliner
Voice of Customer Chair, Section Secretary