"A System of Profound Knowledge: My Evening with Dr. Deming"
in ASQ's The Quality Management Forum, Summer/Fall 2022 (Vol 48, Num 2) edition.
- A System of Profound Knowledge is the best-kept secret of implementing quality.
- I took was a four-day seminar with Dr. W. Edwards Deming in 1970s.
- I was intrigued by the theory of knowledge.
- He invited me to his house one evening to explain.
- It was a night I will never forget.
- Learning about System Thinking.