Core Roles in a Strategic Quality System
Description
HBOK 3-345
| Title | Core Roles in a Strategic Quality System |
| Author(s) | Ken Imler |
| Source | Quality Progress |
| Published Date | 2006-06 |
| Topic | Work System Design
Work System Management |
| Abstract | When establishing and maintaining a strategically viable quality system, senior management defines the roles played by groups, departments, or functions within the organization using risk/benefit analysis to determine the best fit in terms of logistics, costs, and capabilities. While there are many skills and responsibilities needed to improve a quality system continuously, the main ones apply to people in four roles: executive management, functional/departmental management, management representative, and quality assurance/quality control functions. A strategic quality system requires open communication and genuine commitment for the good of the organization. In addition to establishing priorities and providing resources to accomplish required activities, management must lead by example. |
| Access Restrictions | ASQ members and journal subscribers only |
| Link for .PDF | http://www.asq.org/data/subscriptions/qp/2006/0606/qp0606imler.pdf |
| Link for HTML | http://asq.org/data/subscriptions/qp/2006/0606/qp0606imler.html |
| Reference Code | 3-345 |
| Key Words | Communication, Core competencies, Leadership, Management commitment, Management skills, Quality system, Strategic planning |
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Date Added: Dec 20, 2020
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