Presented by: Susan Gorveatte, Gorveatte Consulting Inc.
Area of Focus: Basics and Session Level: Basic
Presentation Description: Auditing is more than just asking questions. It is about effective communication, being a strong leader, and remaining true to the purpose of the audit. Attend this session to avoid being a “Darth Vader Auditor”; the ones who use their audit “powers” for the dark side, to exert power and punish. Learn to be a Jedi Master of auditing adhering to the principles outlined in ISO 19011:2018 and using your skills to conduct collaborative interviews and build strong relationships with your auditees to ensure audits are value-added for the organization. Being a trained auditor does not always mean you will be a successful auditor. In this session. Knowing how to approach people, how to build rapport, how to listen to and use non-verbal cues in interviewing, while reading body language are skills that will help you perform value-added audits with audit findings the organization can act upon. These skills will be presented from the point of view of a Jedi Knight using the Force complete with analogies from the Star Wars Universe created by George Lucas.
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Presented by: Susan Gorveatte, Gorveatte Consulting Inc.
Area of Focus: Basics and Session Level: Basic
Presentation Description: Auditing is more than just asking questions. It is about effective communication, being a strong leader, and remaining true to the purpose of the audit. Attend this session to avoid being a “Darth Vader Auditor”; the ones who use their audit “powers” for the dark side, to exert power and punish. Learn to be a Jedi Master of auditing adhering to the principles outlined in ISO 19011:2018 and using your skills to conduct collaborative interviews and build strong relationships with your auditees to ensure audits are value-added for the organization. Being a trained auditor does not always mean you will be a successful auditor. In this session. Knowing how to approach people, how to build rapport, how to listen to and use non-verbal cues in interviewing, while reading body language are skills that will help you perform value-added audits with audit findings the organization can act upon. These skills will be presented from the point of view of a Jedi Knight using the Force complete with analogies from the Star Wars Universe created by George Lucas. HP Instant Ink Printers
The presentation will focus on the importance of effective communication, strong leadership, and staying true to the purpose of the audit in order to conduct value-added audits for the organization. The speaker will use the Star Wars Universe as an analogy, encouraging attendees to avoid being a "Darth Vader Auditor" who uses their power to punish and instead become a "Jedi Master of auditing" by adhering to the principles outlined in ISO 19011:2018. The session will cover skills such as approaching people, building rapport, listening and using non-verbal cues in interviewing, and reading body language to conduct collaborative interviews and build strong relationships with auditees. By adopting the mindset of a Jedi Knight and using the Force, attendees will learn how to conduct audits that provide actionable findings for the organization.
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