News

The first CSD newsletter of 2019 is here. This edition features articles on tackling GDPR risk and creating a vendor risk management program. Also included is information on available Supplier Quality Professional (SQP) Courses and WCQI, Fort Worth, Texas. We'd love to hear from you. Any questions or suggestions? Do you have any Customer Supplier ... more

Please join the Service Quality Division’s Body of Knowledge (BOK) Chair Zubair Anwar for a webinar highlighting our recently updated Service Quality BOK.  In this webinar, Zubair seeks to help organizations and individual professionals understand the BOK’s broad framework (now known as the Service Quality Wheel) and underlying elements, as ... more

    The latest SQD Division newsletter is here .    Highlights include:   2019 A.C. Rosander Scholarship Application Period Now Open Join Service Quality Division at WCQI ASK SQD: Driving Service Innovation   We welcome your feedback and ideas for articles in the next edition.   Do you have a Service Quality story to share?   ... more

The Illiana Section of ASQ, Section 1213, held their annual quality conference on February 1st. This conference had speakers from the Six Sigma Forum and the Statistics Division along with local speakers, exemplifying the collaborative synergy that is possible between divisions and sections. Staff from ASQ HQ were also involved sharing elements ... more

IT’S SCHOLARSHIP TIME! The ASQ Milwaukee Section $1000 Scholarship Applications are due April 1 2019. Please see  application materials in the files folder https://my.asq.org/communities/files/30/1938 . more

We still have an opportunity for a 40 min presentation, to speak on Control Plans or successful improvements based on quality tools usage! If interested please let me know! more

We from ASQ Toronto wish you a very Happy Holiday.   more

Fall 2018 SQD Newsletter The SQD Division newsletter is HERE . Features include SQBOK® V3.0, Customer-Driven Superior Service workshop update, and ASK SQD: Measuring First Contact Resolution What questions do you have for SQD?  Let us know what topics you'd like to hear from SQD in the future. more

Congratulations to all Inspection Division members on their Golden anniversary. more

ASQ’s Service Quality Division  launched an initiative in 2015 to enhance and enrich its Service Quality Body of Knowledge to reflect the current state of industry. A diverse team of notable service quality professionals and thought leaders from around the world joined this initiative led by Zubair Anwar, a renowned global quality professional and ... more