Hi Folks,
The final volume of SQBoK V3.0 is hosted now on 'myASQ' platform and available for viewing and free download for Service Quality Community and beyond around the globe..
We'd urge you to watch SQBoK webinar in order to maximize your comprehension about this enhanced framework now called 'Service Quality Wheel'. Target audience and intended users include both the individual Service Quality professionals as well as the Service Organizations.
In order to make continuous improvement, please feel free to provide your feedback, experience and suggestions for improvement as you go through, apply and learn.
Wish all of you happy learning and look forward to your valuable feedback under this thread or by inbox to zubair-anwar@live.com
Sincerely,
Zubair Anwar
SQBOK Chair