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Reliability is defined as the probability that a product, system, or service will perform its intended function adequately for a specified period of time, or will operate in a defined environment without failure. The most important components of this definition must be clearly understood to fully know how reliability in a product or service is ... more
Posted by David Woods on Quality Management Division Apr 29, 2023 12:17 PM CDT
"It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below." - Joseph M. Juran more
Posted by David Woods on Quality Management Division Apr 28, 2023 7:07 PM CDT
"Quality is the best business plan.” – John Lasseter more
Posted by David Woods on Quality Management Division Apr 22, 2023 12:21 PM CDT

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  • V.A.4 Qualitative Assessment Qualitative Assessment

    Much of the information used by organizations to measure and track performance consists of quantitative data. Figures such as sales of a particular product, on-time delivery of suppliers, average length of ...

    Date Created: 09/03/2022 05:43 PM
  • V.A.3 Customer Segmentation Customer Segmentation

    One key legacy of the Industrial Age was the trend of mass production. Henry Ford said that following about the people waiting to buy his company's Model Ts, "Any customer can have a car painted any color that he ...

    Date Created: 09/03/2022 05:01 PM
  • Webinar Speaker Submission Packet The Quality Management Division of ASQ is always looking for webinar speakers. We have a robust 14 week process for ensuring relevant content that is marketed appropriately prior to the day of the webinar. 

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    Webinar ...

      Date Created: 05/28/2020 06:42 PM
    • Managing for Quality Webinar Series from Dr. Gregory H. Watson

      This series of lectures sponsored by the Quality Management Division takes a deep look at the changing role of quality management professionals from the early days of modern management and ...

      Date Created: 04/04/2020 02:57 PM
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