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The Quality Management Division (QMD) is dedicated to advancing quality management concepts and principles through our myASQ website and our quarterly peer-reviewed journal The Quality Management Forum.
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Webinar Series - Preparing for Process Analysis
with Sandra L. Furterer & Douglas C. Wood
News
Reliability is defined as the probability that a product, system, or service will perform its intended function adequately for a specified period of time, or will operate in a defined environment without failure. The most important components of this definition must be clearly understood to fully know how reliability in a product or service is ...
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"It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below."
- Joseph M. Juran
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Upcoming Events
Recent Discussions
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At the recent QMD/ SW TC virtual conference, I delivered a presentation showing the benefits to individual ...
Daniel Zrymiak
Sep '21
Daniel Zrymiak
Sep '21
@Luigi Sille , @David Harry , just checking whether this gets into your inbox. if so, then you can see how the core of ...
Luigi Sille
Sep '21
Hi Dan,
Hope all is well. Just went through your presentation. I loved it. One thing is very clear: members are ...
Daniel Zrymiak
Sep '21
Hi @Luigi Sille
In the presentation, I used the analogy of a hotel room. Imagine paying $169 for a standard room with ...
Daniel Zrymiak
Oct '21
So in general, have any of QMD's Professional members been persuaded to upgrade to Senior Member? if so, please let ...
Marco Manodori Sagredo
Nov '21
Hi Dan and everyone,
The topic sounds interesting to me but I missed the presentation.
I am an ASQ member since 2016 ...
The topic sounds interesting to me but I missed the presentation.
I am an ASQ member since 2016 ...
Tracy Murray
Nov '21
I lost my Senior membership when I was out of work during Covid. I contacted ASQ asking about an extension due to my ...
Timothy Whetten
Nov '21
Hi Daniel,
I had planned on becoming a Senior Member when I was eligible but forgot. Your messaging reminded me to ...
Trish Borzon
Nov '21
@Tracy Murray - Kim from the membership team will be reaching out to you for resolution.
Daniel Zrymiak
Nov '21
@Marco Manodori Sagredo , you can call ASQ HQ at 1-800-248-1946 or connect through a Chat on the ASQ webpage. ...
6
71
Training and Development Content Management Committee is accepting articles for the Spring 2019 issue. Please ...
Joe Wojniak
Nov '18
Daniel Zrymiak
Nov '18
Daniel Zrymiak
Nov '18
This is from the Quality Management BoK. I look forward to the edition.
VII Training and Development
VII.A.0 ...
Joe Wojniak
Jan '19
Hi Dan, thanks for the lead. I'll contact Stephanie. -Joe W.
James Adeyelu
Jan '19
This is commendable. Thanks
Susan Gorveatte
Jan '19
Joe, great visibility on the Call for Articles. I hope the Training and Development Content Management Committee ...
Jerry Rice
Jan '19
Susan,
Your team now has its own webpage:
Training and Development Content Management Committee
Just totally ...
Your team now has its own webpage:
Training and Development Content Management Committee
Just totally ...
4
Let's talk about CONFLICT of Interest in the WORKPLACE.mp4 Warmest thoughts to you and your family on this ...
Luigi Sille
Apr '23
9
50
I have been doing a lot of reading on the subscription services like McKinsey and Company and Knowledge@ Wharton ...
Grace Duffy
May '20
Jerry Rice
May '20
I've been doing a lot of OJT on the use of the Microsoft Teams platform lately... including webcam etiquette. Who ...
William M. Hayden
May '20
A quote from W. Edwards Deming from "Out of the Crisis: is included in our previous post, People are Part of the ...
Grace Duffy
May '20
Well said, Jerry and Bill. Where the 1980s and 1990s saw a push for organizations to drive external skills ...
Luigi Sille
May '20
OJT is CRUCIAL.
What is happening in your organization?
During the first 2 weeks of this Lockdown we slowed down a ...
What is happening in your organization?
During the first 2 weeks of this Lockdown we slowed down a ...
Susan Gorveatte
May '20
I'm loving this discussion. I think now that we can't/shouldn't have additional "outside" representatives ...
Grace Duffy
May '20
Susan Peiffer
May '20
Thank you for the article by the Association for Talent Development, Grace!
Betsaida Torres
May '20
It seems that the pace has accelerated in the past weeks! The projects are moving, the meetings are not stopping, ...
Grace Duffy
May '20
Well said, Betsaida. We were talking the other day in a Quality Management Division conversation that we have ...
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36
I am sharing a presentation I recently delivered at the ASQ Pacific Region conference on the topic of Stakeholder ...
Daniel Zrymiak
Nov '20
Girish Trehan
Nov '20
Hello Daniel,
Good Day.
Stakeholder engagement is an excellent technique for strengthening process control.
I ...
Good Day.
Stakeholder engagement is an excellent technique for strengthening process control.
I ...
Daniel Zrymiak
Nov '20
Gregory Watson
Nov '20
Dear Daniel,
Although I appreciate what Girish has commented, I don't think it is really on point with your ...
Although I appreciate what Girish has commented, I don't think it is really on point with your ...
Daniel Zrymiak
Nov '20
Hello Gregory Watson ,
The inspiration was from the works of Eduardo Briceño, who distinguishes between the “ ...
The inspiration was from the works of Eduardo Briceño, who distinguishes between the “ ...
Gregory Watson
Nov '20
Dear Daniel,
Yesterday, I was discussing how AI-related technologies relate to the chain of customers. ...
Yesterday, I was discussing how AI-related technologies relate to the chain of customers. ...
Norm Howe
Jan '21
6
45
Hi ASQ Members, I am wondering if you have tips on how to organize and maintain your records for RUs, etc. for ...
Susan Gorveatte
May '21
Houman Mehrabadi
May '21
Hello,
One suggestion: Record/upload your RU point(s) in the recertification journal as soon a RU point is ...
One suggestion: Record/upload your RU point(s) in the recertification journal as soon a RU point is ...
Susan Gorveatte
May '21
Timeliness is the key for sure.
Carlos Reyes
May '21
During my first recertification I struggled as I had various records all over the place and I felt like I was ...
Emma Raven
Jun '21
Emma Raven
Jun '21
Great question Susan!
I love Carlos' tips about using the free gifts to include the bonus RUs and creating a special ...
I love Carlos' tips about using the free gifts to include the bonus RUs and creating a special ...
Houman Mehrabadi
Jun '21
Please click on following link, then “Access to my online Journal”. You can submit your RU's there.
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43
Hi team! I see when I audit client Quality Management Systems that they often forget to evaluate training ...
Susan Gorveatte
Mar '22
Ernest Phoon
Mar '22
Dear Susan Gorveatte
Kirkpatrick left us with a very interesting model and I was always trying to encourage ...
Jeremiah Genest
Mar '22
I think Kilpatrick's model is a fundamental tool for ensuring training meets requirements.
When designing ...
Susan Gorveatte
Mar '22
@Ernest Phoon this is a great suggestion, I wish more companies did this.
John Dew
Mar '22
Susan Gorveatte
Mar '22
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Did you know that the Audit Division is offering pre-conference tutorials as part of the Audit Division ...
Susan Gorveatte
Sep '22
Latest Resources
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V.A.4 Qualitative Assessment
Qualitative Assessment
Much of the information used by organizations to measure and track performance consists of quantitative data. Figures such as sales of a particular product, on-time delivery of suppliers, average length of ...
Date Created: 09/03/2022 05:43 PM -
V.A.3 Customer Segmentation
Customer Segmentation
One key legacy of the Industrial Age was the trend of mass production. Henry Ford said that following about the people waiting to buy his company's Model Ts, "Any customer can have a car painted any color that he ...
Date Created: 09/03/2022 05:01 PM -
Webinar Speaker Submission Packet
The Quality Management Division of ASQ is always looking for webinar speakers. We have a robust 14 week process for ensuring relevant content that is marketed appropriately prior to the day of the webinar.
(Click to Enlarge)
Webinar ...
Date Created: 05/28/2020 06:42 PM -
Managing for Quality
Webinar Series from Dr. Gregory H. Watson
This series of lectures sponsored by the Quality Management Division takes a deep look at the changing role of quality management professionals from the early days of modern management and ...
Date Created: 04/04/2020 02:57 PM
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Quality Management Forum Author Submission Packet
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QMD MISSION
Convey lifelong quality related knowledge through information methods and tools that add value to organizations, society and individuals.
QMD VISION
A community where people, organizations and society are engaged in continual improvement.
History of the ASQ Quality Management Division
Quality Management Forum Author Submission Packet
QMD Webinar Presenter Submission Packet
Healthcare Quality and Improvement Committee
QMD Awards
Howard Jones Award
The Roger Berger Award
The Partners In Quality Award
QMD MISSION
Convey lifelong quality related knowledge through information methods and tools that add value to organizations, society and individuals.
QMD VISION
A community where people, organizations and society are engaged in continual improvement.
History of the ASQ Quality Management Division
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