Welcome
We heard you loud and clear…so now we have an ASQ division specifically focused on Financial Services. Welcome to this new community. Together we will explore:
Otto Justo Kunhardt
Chair, Financial Services Division
- How methodologies like Lean, Six Sigma and Agile are fueling transformation, innovation and client experience initiatives
- What types of training and certification are available to you - helping you to either re-tool or get to the next level in your career
- Best practices from our peers through panel discussions, white papers, webinars and case studies
- All topics that are of interest to you in the space of quality and financial services, so get involved
Otto Justo Kunhardt
Chair, Financial Services Division
Upcoming Events
Recent Discussions
Relevance
11
Welcome to the new Financial Services division! several hundred people have joined just in the first few weeks. ...
Michael Nichols
Nov '21
15
I’m looking for a simple real world example the demonstrates the linkage between a core business process and a ...
Michael Nichols
Dec '21
5
If you are attending the 2022 Lean Six Sigma conference in Phoenix this week, please stop by and say ‘Hi’ and pick up ...
Richard Uphoff
Feb '22
14
There are many articles about the key reason continuous improvement projects fail. I’m looking for data on what ...
Michael Nichols
Oct '21
Latest Resources
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Webinar Recording: What is ESG and how does it affect firm performance?
Join the Financial Services and Social Responsibility Technical Community , for the presentation of an overview of Environmental, Social, and Governance scores and why they are increasingly important. In particular, we will ...
Date Created: 11/03/2022 09:08 PM -
Assurance Of Data Security And Privacy In The Cloud: A Three-Dimensional Perspective
This article presents a three-dimensional conceptual model that describes the relationships between factors contributing to increasing confidence in the cloud. The dimensions are: security solutions, security operations, ...
Date Created: 11/02/2021 08:26 PM -
Factors Influencing Customer Choice In Selection Of Banks In Kuwait
]The quality control circle (QCC) is a well-known quality management tool, and it has been widely adopted in the manufacturing industry. However, there is a lack of literature on the relationship between the role of QCC practices and ...
Date Created: 11/02/2021 08:26 PM -
Using Design-Thinking In Your Innovation Projects
Design-thinking is based on an eight-step process that ensures innovative products/services exceed customers’ expectations and generate substantial returns on investment.
Date Created: 11/02/2021 08:24 PM
Community Information
Category:
Technical
Description:
How does Quality apply to the Financial Services Sector? Quality, as a mindset, has helped financial companies deliver to its customers what they want, when they want it, at a price that matches the perceived value. In this division, we will:
Who should join?
If you are currently working in the Financial Services Section, regardless of function or role, join us. If you're currently an ASQ member and would like to be a part of the Financial Services Division, contact ASQ Customer Care to add to your membership.
Help us Grow
If you are a quality professional in the Financial Services Sector, help us grow by volunteering on the leadership team to share your knowledge on a webinar, article, or discussion or recommend ASQ and the division to your colleagues.
- Explore how other firms have leveraged classical Quality tools like Lean Six Sigma to improve client experience and enhance operational performance
- Share best practices and learn common pitfalls
- How and where to deploy Quality as an initiative
- Identify and develop common interests as a community
- Create opportunities for professional development and networking with your peers globally.
Who should join?
If you are currently working in the Financial Services Section, regardless of function or role, join us. If you're currently an ASQ member and would like to be a part of the Financial Services Division, contact ASQ Customer Care to add to your membership.
Help us Grow
If you are a quality professional in the Financial Services Sector, help us grow by volunteering on the leadership team to share your knowledge on a webinar, article, or discussion or recommend ASQ and the division to your colleagues.
Access:
Public
Members:
379
Community Admins
