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Dominic Mwata
Dear members, I hope you are all keeping well. I'd like to get some clarity on the issue of performance indicators ...
Dominic Mwata Apr '23

@Dominic Mwata

From my experience I would look at Scrap, Non- Conformances vs good parts manufactured. On-Time ...

@Dominic Mwata

at my previous employer we focused on internal incidents and external incidents(RMAs) for our ...

@Dominic Mwata In our facility, the KPI's for quality are No holds/Recalls, No overdue audits or CAPA's, NC Aging, ...

Hello Dominic,

Since these are "KPIs" (key), I would advise you:
1) not to have more than 4 indicators - ideally! ;
2) ...

    @Dominic Mwata Hey Dominic, you should be pretty well covered with all of the great feedback from the folks that ...

    In addition to the amount of deviations opened (planned deviations do not count against metrics), and their ...

    @Dominic Mwata
    Hi Dominic, This is one of my favorite topics.
    It all depends on what you intend to use the metrics ...

    I appreciate all your feedback, very insightful and has given me the clarity I needed.

    Hello

    Our ASQ Leadership has communicated its 2023 KPIs w

    @Daniel Zrymiak

    Overall, headquarters is budgeting total revenues of $23.1M and expenses of $27.01M , resulting ...

    Timothy King
    It goes without saying that Covid was a major disruption to our quality teams' (or clients') momentum with quality ...
    Timothy King Jan '23
    Tambra Thomas
    I'm curious as to how other organizations meet this requirement. My organization meets it in a few different ways: ...
    Tambra Thomas Dec '22
    Tambra Thomas ‍, auditors are working with time constraints as well as biases toward “what good looks like.” ...
    Tambra Thomas ‍ if you define it procedurally - x, y, and z are how we do preventive action - you should be able to point ...
    David Woods
    We all know multiple people who work in a quality role who are not members of ASQ. Have you ever asked them why they are ...
    David Woods Oct '22

    @David Woods … a few points

    • too expensive
    • pay just to have to pay for more (events, training, etc.)
    • doesn't give ...

    @David Woods we hace discussed this at the member leader level in LATAM, and there are many issues:

    • Cost is a ...

    @David Woods My thoughts on it:

    • Training budgets are the first thing to get cut - Since many people use ASQ for ...

    @David Woods I let my membership lapse and the only reason I renewed it was because my company is paying for my ...

    @David Woods
    Dear David,

    Your raise an excellent question - one which ASQ has been asking itself for over a quarter ...

    @David Woods
    I work in/manage a clinical laboratory. We are all about quality, but honestly I stumbled across ASQ ...

    Jose Perez Jose Perez Oct '22

    @Gregory Watson
    Greg,

    In a short interview for Quality Digest today, Jim Templin (ASQE CEO) states that research ...

    I would take a contrary view. The Sept. 2022 Growth and Retention report for Components indicates that Senior ...

    @Jose Perez
    Dear Jose,

    I know that ASQ advertises itself as a “research-oriented” organization, but they follow ...


    Most quality professionals are in specialized areas, such as software, healthcare, food, drugs and biologics, ...
    Michael Fank
    This is a corollary conversation to the ongoing “ Why aren't Quality Professionals joining ASQ ”. I thought it ...
    Michael Fank Oct '22
    Meta Brown Meta Brown Oct '22

    @Michael Fank

    What people want is jobs, jobs, and more jobs. Jobs with good pay, good benefits, good working ...

    James Dent James Dent Oct '22

    @Michael Fank
    From what I see and hear having been a consultant for several companies in several different states ...

    @James Dent - Agreed - certs aren't required for many jobs. It's a nice bonus to the resume, but it's not required. ...

    @Michael Fank
    ASQ doesn't need “extras” it needs more intrinsic value. If there is no value to having an ASQ cert, ...

    Meta Brown Meta Brown Oct '22
    @Michael Fank

    When I say "concentrate on employers," I mean that ASQ should be focusing on promoting itself to ...

    @Michael Fank , this is a very interesting topic. Value comes in several forms:

    • transactional benefits,
    • ...

    @Michael Fank

    What value am I currently getting? Not much. If I choose to go to a conference or training, I'll get a ...

    Meta Brown Meta Brown Oct '22

    @William Farrell
    Your concept of a rag-tag band of semi-retired senior members fascinates me.

    They're going to ...

    @Meta Brown
    Well, the question was what benefits would we like to see with our membership, so ASQ would pay them. ...

    Meta Brown Meta Brown Nov '22

    @William Farrell
    If ASQ were to push its most experienced members to consult for commercial ventures in exchange ...

    Jodi Gallagher
    I am from a company who makes Product Identification & Printed Electronics. We just had our AS9100 audit for ...
    Jodi Gallagher Nov '22
    Hi Jodi,
    I am an auditor for ISO9001:2015, not AS9100, but I am curious about the finding. Could you please state the ...

    Hi Jodi

    To minimize non-conformance’s I would recommend implementing between a three and six sigma depending on ...

    @Jodi Gallagher

    Hi Jodi,

    Without more specifics of the issue, it is hard to provide guidance. However, there are ...

    Hi Jodi,
    I’ve seen a lot of various options for scrap disposition processes that were created over the years. From ...
    Given what you provided, I think the locked container is the best option. I managed an optical disc manufacturing ...

    @Jodi Gallagher
    Like others are saying, without the details it's hard to know where the auditor is coming from, but ...

    Need to be more specific of what you mean by "Control" since it is a very broad statement specially for ...

    @Jodi Gallagher
    Hi Jodi, I return to continue my thoughts and clarify a bit.

    Assuming the auditor's finding is ...

    @Jodi Gallagher

    Dear Jodi,

    Please help us understand the criteria, I presume that AS9100 rev D (in italics) is the ...

    Nyota Brown
    https://asq.webex.com/asq/onstage/g.php?MTID=eae88b1f57dec01e51d282a77e8023ef3
    Nyota Brown Nov '22
    Dominic Mwata
    Dear all, I'd like to hear your views from knowledge or experience about the fundamental processes of a quality ...
    Dominic Mwata Jul '22

    @Dominic Mwata

    I'm disappointed that no one answered you, as I recently changed jobs and had a similar question. I ...

    Michael Faber
    We are an OEM, but use many components purchased from outside vendors (off the shelf items). We often resell the ...
    Michael Faber Aug '22
    Interesting topic where there are many different aspects to consider and various opinions on it. Using EN 10204 ...
    I would say that depending on what industry you are in, consulting company legal counsel may be of benefit. If ...

    @Andrew Conway - Thank you, Andrew. This is good and useful information.

    @Ron Gilliland - Thank you, Ron. We did indeed seek legal counsel and they made some tweaks to the document we ...

    Jose Perez Jose Perez Aug '22
    It's more a question of financial risk and reward than of certification. Key question: why have you chosen to ...

    @Michael Faber, I work as a quality inspector but do a lot of quality assurance work. A certificate of compliance or ...

    We are a distributor of industrial products and often supply what I'd call a "generic" COC on our own letterhead. If ...
    Rob Knake Rob Knake Oct '22

    @Michael Faber - You may want to look at ISO/IEC 17050 if you haven't already. I am not an expert in this standard, but ...

    Anastasis Alayon
    My organization currently runs weekly quality meetings where open quality reports are discussed. These reports ...